![]() You may require several different solutions to solve different elements of the problem as a whole. The goal at this stage is to evaluate each potential solution and determine which one is likely to be the most effective at solving the problem. Some of the potential solutions won't be as effective as others, and that's okay. Techniques such as problem tree analysis and mind mapping can help to lay out problem elements and potential solutions. Next, come up with a range of potential solutions. Either way, breaking a problem down into smaller parts makes it much easier to solve each of the elements or issues contributing to the problem. There may be several elements causing the problem or one specific element. ![]() The Five Whys (or 5 Whys) technique can be helpful here, which essentially involves asking 'why' five times to determine the root of a problem. Rather than looking at a problematic situation as a whole (for example, a customer is upset), try to break it down and determine the cause of the problem (why is the customer upset?). This requires examining a particular situation to determine what specifically is causing the problem. It helps to approach each problem through a series of logical steps.įirst, identify what the problem is. There are several ways you can improve problem-solving skills. How to Improve Problem-Solving Skills in 2023 Managers are looking for recruits who can be creative and intuitive when it comes to addressing business problems. Without suitable processes in place, your solutions may fail or they could even create additional problems.Ī good problem-solving process involves four fundamental stages: problem definition, devising alternatives, evaluating alternatives and then implementing the most viable solutions. The issues that you come across will often vary in complexity, with some situations requiring a simple solution and others demanding more thought and skill to overcome.īusiness managers will spend a lot of their time solving problems and consequently require their employees to be creative and intuitive when it comes to addressing them.īeing confident in your approach is really important, and as you learn which processes are most effective to overcome obstacles, so your confidence will grow. There are many situations where problems could present themselves in the workplace, from a client's concern through to assisting a technical team resolve a website or database error. What Kind of Problems Typically Arise in a Professional Context?
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